Shipping Policy
Thank you for shopping with CML Collection 🤍Please read our shipping policy carefully before placing your order.
Processing Time
All orders are processed within 5–10 business days. Since many of our items are handmade and made to order, processing times may vary depending on order volume and item type.
Custom crochet items may require additional processing time. If this applies to your order, you will be notified.
Shipping Time
Once your order has been shipped, delivery typically takes 3–7 business days within the United States. Shipping times may vary based on location and carrier delays.
Shipping Rates
Shipping rates are calculated at checkout based on your location and order size.
Tracking Information
Once your order ships, you will receive a tracking number via email so you can follow your package every step of the way.
Lost or Delayed Packages
CML Collection is not responsible for lost, stolen, or delayed packages once they have been marked as delivered by the carrier. Please ensure your shipping address is correct before placing your order.
Address Accuracy
Customers are responsible for providing the correct shipping address at checkout. Orders shipped to incorrect addresses due to customer error cannot be refunded or replaced.
Questions
If you have any questions about your order or shipping, please contact us before placing your order. We’re happy to help 💕